--- title: "Ice machine repair" description: "Viking ice machine repair — clear ice and nugget ice are made two different ways behind the same panel." url: "https://vikingmiami.support/services/ice-machine-repair/" date_modified: "2026-08-21" --- # Ice machine repair Service # Viking ice machine repair Clear ice and nugget ice are made two different ways behind the same panel. Both are plumbed, both drain, and both are working against this city’s water. - **From $95** diagnostic, credited to the repair - **59** cities and neighborhoods covered - **OEM** parts available on order - **In writing** the price, before anything is opened ## Book a diagnostic visit Your model number and a line about what it is doing is enough to get started. Your details stay private. No spam, ever. Before you read on ## What this job costs and how it is agreed A starting figure, not a quote. What moves it is the model, how the unit is built in and which part it needs — settled after the on-site diagnostic. Starts at from $195 After a diagnostic from $95, which comes off the bill when you go ahead. or call [(305) 697-3843](tel:+13056973843) Diagnostic From $95, credited to the repair The price In writing, before anything is opened Warranty On the labor we performed On the visit ## How this visit actually goes The same order every time, so nothing is opened and nothing is charged before you have seen the figure and said yes. - 01 Establish which machine it is Clear ice is made on a plate; nugget ice is made with an auger. Same cabinet width, same panel, completely different parts list. ### Establish which machine it is Clear ice is made on a plate; nugget ice is made with an auger. Same cabinet width, same panel, completely different parts list. - 02 Check the water side end to end Supply, valve, filter, and the drain — every one of these units requires a drain, and the pump is an accessory. A great deal of what goes wrong here traces back to that. ### Check the water side end to end Supply, valve, filter, and the drain — every one of these units requires a drain, and the pump is an accessory. A great deal of what goes wrong here traces back to that. - 03 Look for scale before parts This water leaves deposits on a plate and in an auger faster than the manual assumes. Slow production and cloudy ice are usually scale rather than refrigeration. ### Look for scale before parts This water leaves deposits on a plate and in an auger faster than the manual assumes. Slow production and cloudy ice are usually scale rather than refrigeration. - 04 Prove a full harvest cycle Made, released and dropped into the bin, from a cold start. Not one cube. ### Prove a full harvest cycle Made, released and dropped into the bin, from a cold start. Not one cube. Applies to ## The Viking units we carry this work out on - Clear ice · Nugget ice · Undercounter · Panel ready · With drain pump Viking ice machine repair in Miami A plumbed appliance with a drain, which is what separates it from the ice maker inside a freezer and explains most of what goes wrong with it. Clear ice up to 65 pounds a day, nugget up to 80, and a bin that holds 26 — so a machine that seems slow is often a machine that is draining badly. Production falling off without stopping Water where it should not be Ice that is cloudy, small or fused together [ Ice machine repair ](https://vikingmiami.support/appliances/ice-machine/) Clear ice · Nugget ice · Undercounter · Panel ready · With drain pump ### Viking ice machine repair in Miami A plumbed appliance with a drain, which is what separates it from the ice maker inside a freezer and explains most of what goes wrong with it. Clear ice up to 65 pounds a day, nugget up to 80, and a bin that holds 26 — so a machine that seems slow is often a machine that is draining badly. - Production falling off without stopping - Water where it should not be - Ice that is cloudy, small or fused together In more detail ## About Viking ice machine repair ### A plumbed appliance in a cabinet An undercounter ice machine has a water supply, a drain and a refrigeration circuit in a fifteen-inch box, usually installed between a wine cellar and a beverage center in a run of island cabinetry. Access, ventilation and the drain are all decided at installation and all three come back later. ### What actually goes wrong - **The drain**, which is required and is where a large share of these calls end. - **Scale** on the plate or in the auger, from water this hard. - **The water valve or filter**, which starves production without stopping it. - **The harvest cycle**, which makes ice and never releases it. ### What this maker does not publish Any code at all. Not one ice machine manual in this catalog carries a code table, so these are diagnosed entirely from what the machine does — which is why the questions on the phone are more specific here than on an oven call. This article is based on: - Official manufacturer documentation - Internal repair procedures - Technician repair history - Company quality standards Before you book ## Questions about viking ice machine repair Almost always scale and water quality rather than the refrigeration. It is the cheaper diagnosis and the one that gets checked first, and a cleaning cycle with the right agent resolves a good share of them. Check the drain before anything else. These machines are required to drain and the pump is optional equipment, so a drain that is blocked, kinked, or was never properly connected produces exactly this. Not a mechanical problem in most cases. Ice takes on whatever the water and the bin give it, and a bin nobody has emptied since the season is the usual answer. It is worth knowing before paying for a visit. Where we do it ## Across Miami-Dade, Broward, and Palm Beach Same terms everywhere we go: an on-site diagnostic first, the price agreed in writing, and the exact figure confirmed once we have seen the unit. ### [ Miami-Dade ](https://vikingmiami.support/service-area/miami-dade/) - [Aventura](https://vikingmiami.support/service-area/miami-dade/aventura/) - [Bal Harbour](https://vikingmiami.support/service-area/miami-dade/bal-harbour/) - [Bay Harbor Islands](https://vikingmiami.support/service-area/miami-dade/bay-harbor-islands/) - [Biscayne Park](https://vikingmiami.support/service-area/miami-dade/biscayne-park/) - [Coral Gables](https://vikingmiami.support/service-area/miami-dade/coral-gables/) - [Doral](https://vikingmiami.support/service-area/miami-dade/doral/) - [ 15 more places ](https://vikingmiami.support/service-area/miami-dade/) ### [ Broward ](https://vikingmiami.support/service-area/broward/) - [Cooper City](https://vikingmiami.support/service-area/broward/cooper-city/) - [Coral Springs](https://vikingmiami.support/service-area/broward/coral-springs/) - [Fort Lauderdale](https://vikingmiami.support/service-area/broward/fort-lauderdale/) - [Hallandale Beach](https://vikingmiami.support/service-area/broward/hallandale-beach/) - [Hillsboro Beach](https://vikingmiami.support/service-area/broward/hillsboro-beach/) - [Hollywood](https://vikingmiami.support/service-area/broward/hollywood/) - [ 5 more places ](https://vikingmiami.support/service-area/broward/) ### [ Palm Beach ](https://vikingmiami.support/service-area/palm-beach/) - [Boca Raton](https://vikingmiami.support/service-area/palm-beach/boca-raton/) - [Delray Beach](https://vikingmiami.support/service-area/palm-beach/delray-beach/) - [Highland Beach](https://vikingmiami.support/service-area/palm-beach/highland-beach/) - [Jupiter](https://vikingmiami.support/service-area/palm-beach/jupiter/) - [Palm Beach Gardens](https://vikingmiami.support/service-area/palm-beach/palm-beach-gardens/) - [ 2 more places ](https://vikingmiami.support/service-area/palm-beach/) Neighborhoods people ask for by name - [Brickell](https://vikingmiami.support/service-area/miami-dade/miami/brickell/) - [Coconut Grove](https://vikingmiami.support/service-area/miami-dade/miami/coconut-grove/) - [Cocoplum](https://vikingmiami.support/service-area/miami-dade/coral-gables/cocoplum/) - [Design District](https://vikingmiami.support/service-area/miami-dade/miami/design-district/) - [Gables Estates](https://vikingmiami.support/service-area/miami-dade/coral-gables/gables-estates/) - [Old Cutler](https://vikingmiami.support/service-area/miami-dade/old-cutler/) - [South of Fifth (SoFi)](https://vikingmiami.support/service-area/miami-dade/miami-beach/south-of-fifth/) - [Star Island](https://vikingmiami.support/service-area/miami-dade/miami-beach/star-island/) - [Coral Ridge](https://vikingmiami.support/service-area/broward/fort-lauderdale/coral-ridge/) - [Harbor Beach](https://vikingmiami.support/service-area/broward/fort-lauderdale/harbor-beach/) - [Harbor Islands](https://vikingmiami.support/service-area/broward/hollywood/harbor-islands/) - [Las Olas](https://vikingmiami.support/service-area/broward/fort-lauderdale/las-olas/) - [Rio Vista](https://vikingmiami.support/service-area/broward/fort-lauderdale/rio-vista/) - [Seven Isles](https://vikingmiami.support/service-area/broward/fort-lauderdale/seven-isles/) - [The Landings](https://vikingmiami.support/service-area/broward/fort-lauderdale/the-landings/) - [Admirals Cove](https://vikingmiami.support/service-area/palm-beach/jupiter/admirals-cove/) - [BallenIsles](https://vikingmiami.support/service-area/palm-beach/palm-beach-gardens/ballenisles/) - [Mirasol](https://vikingmiami.support/service-area/palm-beach/palm-beach-gardens/mirasol/) - [Royal Palm Yacht & Country Club](https://vikingmiami.support/service-area/palm-beach/boca-raton/royal-palm-yacht-and-country-club/) ## Tell us the model number and what it is doing. --- **[Read full article: Ice machine repair](https://vikingmiami.support/services/ice-machine-repair/)**